Woebot: Your Self-Care Expert

Version: 3.6.1 | Cost: Entirely Free

Level 4 - Regulated
Country: US
Category: Cognitive Behavioural Therapy, Depression, Stress and Anxiety
Released: 08/03/2018
Updated: 25/07/2019
Version: 3.6.1
Size: 24mb
Developer: Woebot Labs
Reviewed On: 19/08/2019
This App achieved an ORCHA score of 81%.

It was assessed as a Level 4 App. These Apps can be focused on general health or specific conditions and contain advanced and complex features that are subject to formal regulation. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focused we also assess their compliance in the Clinical Assurance as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Privacy
18.2/30
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Clinical Assurance
45.6/50
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User Experience
17.5/20
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Developer description
Meet Woebot! Your friendly self-care expert Woebot can help you: -Think through situations with step-by-step guidance from Woebot using tools from Cognitive Behavioral Therapy (CBT) -Learn about yourself with intelligent mood tracking -Master skills to reduce stress and live happier through over 100+ evidence-based stories from our clinical team Woebot sends over a million messages per week to help users with everyday stress and challenges such as symptoms of depression, anxiety, relationship problems, procrastination, loneliness, grief, addiction, pain management and more! Woebot checks-in with you every day and guides you through practical techniques based on tried and tested approaches such as Cognitive Behavioral Therapy (CBT), Mindfulness, and Dialectical Behavior Therapy (DBT). Woebot is your very own coach who chats with you and offers insights and skills to help you grow into your best self. You can chat with Woebot as much or as little as you like — they’re always available when you need it. Nobody will know that you’re talking with Woebot and the information that you share with Woebot will remain private & confidential. Plus, Woebot will make you smile! Always on-hand to have a quick chat whenever and wherever you need day or night, Woebot can help your through difficult moments. Have a friendly expert in your pocket work with you to improve your mental health! Mentioned in the New York Times, Washington Post, Today Show, BBC, VICE, Lifehacker, The Guardian and many more! #1 - BuzzFeed's Amazing Apps For Anyone Living With Anxiety #1 - Forbes' 4 Technologies Innovating in Mental Health Backed by Research: An initial study showed that in just two weeks people who spoke to Woebot felt significantly better than those in the comparison group. To check out our studies with Stanford University and learn more, go to https://woebot.io/the-science/. Crafted by Experts: Born out of research led by psychologist Dr. Alison Darcy, Woebot has scientifically demonstrated efficacy in a published randomized controlled trial. Dr. Alison Darcy - CEO & Founder Stanford-trained expert in digital health technology for mental health Dr. Athena Robinson - Chief Clinical Officer, Stanford-trained psychologist and expert clinician Dr. Andrew Ng - Chairman Leading AI expert Casey Sackett - CTO Experienced health app executive Humans on Woebot: “By stepping back and acknowledging the skewed lens through which I had been viewing my world, the days spent under a dark cloud grew fewer. I had become more aware of the flawed thinking that led me to feel down and be so harsh on myself.” - Nick “I am not “healed” from anxiety, but I now can live my life not being controlled by it. Some days are much harder than others, but I know I will be okay in the end.” Want to talk with a human? helpcenter@woebot.io Facebook - https://www.facebook.com/HiWoebot Twitter - https://www.twitter.com/HiWoebot Instagram - https://www.instagram.com/woebot/ Terms of Service: https://woebot.io/terms/ Privacy Policy: https://woebot.io/privacy/
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We have identified that this App provides the following key features

General Information
The App provides general information or guidance
Social Support Networks
The App has its own or provides access to social networks relevant to its area of focus
Goal Setting and Gamification
The App allows users to set health and wellbeing related goals and may support games and challenges around achieving that
Alerts And Notifications
The App provides alerts and notifications relevant to its area of focus
Service Signposting
The App provides links and suggestions for local or national services that are relevant to its focus area
Automated Guidance
The App uses the data it has to provide automated advice and guidance about a user's health
Wellbeing Tracking
The App allows users to record relevant wellbeing information either manually or automatically using connected Apps or devices
WHAT DO WE LOOK FOR?

This review area looks at what information an App collects from users, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about users is/ isn't capable of identifying that it relates to them.

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if the user has expressly consented to this.

Data Use

The App does state that it won't share user data in any way with other people without the user's consent.

The App doesn't allow users to share information in the App with other Apps, systems, organisations or users.

Data Security

The App doesn't encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.

WHAT DO WE LOOK FOR?

This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It was clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.

Testing

It was clear from our review that the App had been involved in any clinical trials or similar testing to demonstrate its 'real world' effectiveness.

WHAT DO WE LOOK FOR?

This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

Testing

It wasclear from our review that the App had been through end user testing as part of its design and development.

Customisation

The App does provide customisable features.

End user capacity

The App does provide support for users with poor sight.

The App does provide support for users with hearing difficulties.

Support

The App doesn't appear to have a clear approach to dealing with user issues.

Cost

The App is entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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